FAQs

Q:What is HDS?

A: Hoxton Dungeon Suite is a fully equipped BDSM Apartment available for London dungeon hire. HDS consists of 2 fully equipped dungeon rooms, a relaxing bedroom, fully equipped kitchen and a bathroom. Everyone is welcome!

Q: How private is HDS?

A: Very private indeed. When you hire the HDS you have the apartment all to yourself. You will be meeting the owner of the suite for the first tour and then be alone to enjoy the facilities without being disturbed. In case of an emergency we are 5 mins away.

Q: Do I need to take my toys when visiting?

A: Only if you wish but we have an extensive collection of toys for you to play with. But please feel free to bring you own toys.

Q: Do you have lube, condoms etc?

A: We have everything: condoms,lube, gloves small to extra large etc…. Poppers are available for a fee. If you need anything specifically please ask, we will try our best to accommodate.

Q: How clean is HDS?

A: Madame Caramel worked in the hospitality and cleaning industry for over 10 years so her knowledge and cleaning standards are extremely high. It is common courtesy that our guests leave the Suite in acceptable order e.g all used toys in the cleaning box with used condoms etc removed. Glasses and plates in the sink, used towels in basket.
HDS is extremely organised and meticulously clean and if categorised would be grouped in the 5 star rating. Please refer to our Reviews page

Q: Is the neighbourhood safe?

A: Yes, it’s fine. Hoxton is one of London’s trendiest new areas. We are in the heart of Hoxton, surrounded by bars, restaurants and nightlife. HDS is located a well-lit area that’s close to two main roads. We have our own secure entrance and none of our guests have had any problems in the area.

Q: What equipment do you have in HDS?

A: We are a fully equipped dungeon therefore we have a collection of equipment and toys and always expanding. Please refer to Equipment page. Bear in mind we are keeping few surprises hidden. So come and see for yourself.

Q: Do you rent to Pro Dommes?

A: Yes, all Mistresses and Masters are welcome. Check our Reservations and Daytime Hire pages

Q: What is included in a overnight?

A: Overnights starts from 6pm to 11am
  • Exclusive use of all rooms and equipment
  • Early check-in and/or late check-out if required for £20 extra per hour
  • Complimentary wi-fi
  • Complimentary bottle of Prosecco on arrival
  • Cleaning service , including fresh towels and all toys and equipment used
  • Free London Fetish Map

Q: What is included in daytime hire?

  • Use of 2 dungeon rooms and equipment. Use of bedroom is £50 extra
  • Complimentary wi-fi
  • Complimentary sparkling or still water
  • Cleaning service, including fresh towels and all toys and equipment used
  • Free London Fetish Map

Q: How do I make a booking?

A: Check the dates on our Reservations page for availability, and then Email or call us using the contact details there.

Q: Do you require a deposit?

A: Yes. This deposit is non-refundable in the event of cancellation.

Q: Where can I park?

A: Please request a permit beforehand. From Monday to Friday you can park in front of the flat with a permit (available at check-in). On the weekend there is FREE parking in the area behind the flat (Zone-F) We DO NOT issue permits for the other areas. 

Q: What if I have to cancel a booking after paying the whole amount in advance?

A:  If you have paid in advance for a booking or bookings, for example as part of a Sale or Special Offer, and you then have to cancel, we can offer you two options.  Firstly you can re-book the night(s) at a later date, subject to availability.  Or secondly, we can refund you half of the amount paid.  We’re sorry but we can’t give a full refund in this case so please be aware of this before making your booking.
 

Q: Can we use the Suite for messy, wax, scat play etc?

A: Yes but please use the PVC sheets provided and once you done you will be required to clean after yourself. Then place the PVC sheet in box provide for disinfecting

Q: Can we smoke in the dungeon?

A: No. Im afraid we have a no smoking policy. But you can alway smoke by the main door while people watching. Kind of funny as they don’t know what you’re up to inside.

Q: We are travelling to London do you have any packages?

A: Yes we do, this is perfect for visitors from further afield.Further information available on our packages page

Q: We are going to an Event while in the suite is it ok to leave dressed?

A: Yes it is, we also have the number of the Cab company we use so they are pretty much used to see you fully dressed in our finery. They will even bring a seat cover if you wearing rubber hahahaha….You will be picked up from the front door.
 

Q: Do you offer training?

A: Yes, Madame Caramel is a highly experienced professional dominatrix, offering training for lifestyle and professional Dommes who want to learn new skills. Please email madamecaramelondon@gmail.com to enquire.
 

Q: Can we exchange web banners?

A: Here is our banner ad.  Please use it if you link to us.  We will add your banner and/or text link in return if it is appropriate to the linking policy of our site.  Please email us to arrange.

Hoxton Dungeon Suite

Q: Any further recommendations?

A: These pages contains links to local bars, restaurants and amenities, BDSM resources and recommended Mistresses.